Help with your next move.

Getting a useful match

In Preferences, describe both your next role and the work you want to do. Add the countries, working arrangements, pay and eligibility conditions that matter to you. A title alone is not enough.

Matches come from the employer listings Ping has checked. An empty result does not mean the whole market has been searched. Review Worth considering for jobs with uncertain facts, or refine your brief. Always check the employer’s original listing before applying.

Scouting and email alerts

Continuous scouting requires active Ping Pro access. Email alerts also require your explicit choice in Preferences.

Email alerts are off by default. Choose strong-match alerts or a weekly digest in Preferences. Both include only strong matches whose postings support your hard requirements. The weekly digest runs on Mondays from 08:00 in your chosen timezone, with up to 20 current matches you have not already been emailed. No digest is sent when there are no eligible matches.

You can turn email off in Preferences, use the unsubscribe link in an email, or pause scouting in Account.

Your profile and application drafts

Save a starting CV in Account → Applicant profile. Each saved job can have its own application draft. The saved account profile is available across browsers; individual job drafts stay in the browser where you edit them.

AI tailoring uses the facts you provide. Review its suggestions before downloading your PDF. Ping does not submit applications: use the employer’s listing to apply. Downloaded PDFs remain on your device.

Signing out or clearing browser drafts removes this account’s local CV drafts and unfinished brief from this browser. Save anything you need as a PDF first. Your saved account profile remains until you change or delete it.

Billing and cancellation

Checkout shows the selected price, billing interval and renewal terms before payment. Use Account → Manage billing to review your subscription and cancel renewal.

Pausing scouting or turning off email does not cancel a subscription. Cancel renewal in Manage billing before requesting account deletion. If checkout was interrupted, check your access before trying to pay again.

For a billing question, include the checkout reference and a description of the problem. Do not send payment card details.

Email support@pingjobs.co.

Export, deletion and privacy

Use Account → Download my data to export the information held on your account. Browser-only job drafts and downloaded PDFs are separate from that export.

Account → Delete my account stops scouting when the deletion request is accepted. Deletion may remain pending while billing or identity-provider checks finish. Follow the account status if action is needed.

Read the privacy information for what is stored and which services process it.

Legal notice / Impressum

Armin Naimi trading as Octoberspring

Heinrich-Lanz-Straße 12, 68165 Mannheim, Germany

Email support@pingjobs.co.